Your Back Office in a Box

Most trades companies spend 20%+ of revenue on their back office staff, admin, billing, and paperwork — and it still feels chaotic. Only 1% run at 15%. I’ll get you below 15%, by either plugging in my team or optimizing yours.

Why Your Back Office Feels Broken

Invoices that sit unpaid for weeks (and generic QuickBooks emails no one reads).

Staff juggling calls, scheduling, billing, and paperwork — with errors everywhere.

Marketing spend that doesn’t fill the schedule.

Insurance and compliance paperwork eating up evenings and weekends.

You’re not alone. Most contractors face these same issues — and most are paying 20%+ of revenue for the privilege. It doesn’t have to be this way.

One Partner, All the Functions

I act as your backoffice execution team and executive team in a box — CFO, CMO, COO, and CTO — leading either your existing staff or plugging in mine across:

Finance & Billing: invoicing, collections, payments, reporting.

Marketing: campaigns that fill the schedule, not just lead lists.

Ops & Scheduling: dispatch, call center, tech scheduling.

Admin & Paperwork: insurance, licensing, compliance, payroll.

Others

Instead of patching holes, we plug in our systems, tech and setup to run the entire office as one predictable system.

More Than a Back Office — A Growth Engine

I give you everything you need to scale fast:

My team — not advice, but people who actually do the work.

An operating system — clear processes that make the office run predictably.

Expert guidance — CFO, CMO, COO, CTO-level leadership without the salaries.

Community — connect with other business owners on the same journey.

Powerful software — proven tools I’ve built or co-built to cut costs and automate the grind.

All designed with one goal: to double your business without doubling your stress.

What’s Your Back Office Really Costing You?

What Changes When the Back Office Works

Get paid faster with fewer write-offs.

Drop your back office spend below 15% of revenue.

Crews scheduled right, fewer no-shows and angry customers.

A predictable marketing engine that fills the calendar.

Evenings back — no more paperwork piles.

You aren’t the one who keeps things on track.

How it works: From Chaos to Predictable in 3 Steps

Audit & Map

We review your processes, find bottleneck, assess your current staff.

Build & Optimize

I either take over your team or plug in mine, adding the right tools and systems.

Run & Improve

Your office runs under my oversight, with weekly reporting and predictable costs.

What Founders Say

“Just after my first call with Natalie, I was able to realize some major problems that I was facing and with directions from Natalie, I started to move forward with a better marketing strategy.”

“Thank you for helping me identify some of the areas that I was overlooking and providing some much-needed guidance and insight!”

What’s Your Real Back Office Cost?

Most contractors are shocked to find their office eats 20%+ of revenue. Only 1% of companies get it below 15%. Answer a few quick questions and I’ll calculate your back office % — and show you how to fix it.